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This store has earned the following certifications.
Outdoor Heating & Grilling / Fire Glass
HIGH QUALITY - Unique Tempering and Filtration Process: Our fire glass is carefully crafted using a specialized tempering and filtration process, ensuring unrivaled transparency and high heat resistance. This unique method maintains a glossy finish, ensuring that your fire glass stones will not melt, fade, or discolor over time.
CONVENIENCE - Easy Installation and Maintenance: Install, handle, store, and clean fire glass stones with ease. Pour the fire glass directly from the bag into your fire pit, fireplace, aquarium, or landscaping features. Rinse them occasionally with water and a mild vinegar solution to keep them sparkling and like new.
DAZZLING COLOR - Reflective Mirror Backing: Backed with a highly reflective mirrored finish, our fire glass stones create a mesmerizing blend of color and luster. The mirror backing enhances the visual appeal, making your fire pit or fireplace a vibrant, reflective flame that adds charm and sparkle.
ECO-FRIENDLY - Smoke and Toxin-Free: Replacement for traditional gas logs and lava rocks, fire glass is an eco-friendly choice. It does not produce any smoke, soot, or other toxins, helping to maintain a clean and safe environment in your home or on your patio.
GOOD FOR SOCIAL - Ideal for Party Centers: Fire glass stones are a fantastic addition to any party, adding an elegant and unique touch. They will become the centerpiece of your next social gathering, impressing guests and adding a cool vibe to the ambiance. Colleagues and friends will admire and marvel at the beauty and simplicity of our fire glass, making it the perfect conversation starter and focal point.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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