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This store has earned the following certifications.
Outdoor Heating & Grilling / Fire Balls
Our ceramic fire spheres are designed for exceptional performance and long-lasting use. Made from premium materials, they ensure a clean, smoke-free, and odorless burn, providing a pristine experience with no ash.
Crafted specifically for use as fire media, these ceramic spheres are heat resistant and can withstand temperatures up to 800-1000°C. This ensures durability and reliability over years of use.
Our fire glass is manufactured through a unique tempering and filtering process. This ensures consistent quality, making it a reliable choice for any fire environment.
Designed to withstand high temperatures, our ceramic spheres will not discolor or fade over time. This means your fire will always look vibrant and inviting.
Perfect for indoor and outdoor use, our fire spheres are ideal for propane and natural gas fireplaces, fire pits, and outdoor fire bowls. They replace traditional gas logs and lava rocks, providing a modern and elegant solution.
Opt for the ceramic fire spheres and upgrade your fire experience today!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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