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Outdoor Heating & Grilling / Fire Balls
LITE STONE FIRE BALLS
PRODUCT DESCRIPTION Our Cape Gray Lite Stone Fire Balls are 4 inches each and come in a set of 6. These fire balls combine modern and old-world charm with minimalist design, creating a neat and uncluttered look for your gas fire pit or fireplace.
FOR FIRE PIT, FIRE BOWL OR FIREPLACE Cape Gray Lite Stone Fire Balls get their color from an eco-friendly ceramic stain absorbed into the porous fireproof material. They enhance the aesthetic appeal of your fire pit, fire bowl, or indoor and outdoor fireplace.
EXTREMELY DURABLE Our Lite Stone Fire Balls are crafted using modern space-age ceramic technology to create incredibly durable fire balls for any fire entertainment. They withstand high temperatures, ensuring they won't crumble or degrade over time. These balls are compatible with both liquid propane and natural gas.
CLEAN BURNING Our Lite Stone Fire Balls are freeze tested and fire approved, ensuring a clean burn with no smoke, ash, or harmful fumes. While carbon (soot) may build up where the flame encroaches on the balls, this is a natural part of the combustion process.
USE WITH LAVA ROCK Lite Stone Balls are designed to be used with lava rock to prevent direct contact with the flame. We strongly recommend purchasing at least 10 pounds of Small Lava Rock to ensure safe and consistent performance.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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